Refunds
Refund Policy
We want you to feel confident using PWAHero. This policy explains when refunds are available and how to request one.
Effective Date: March 12, 2026
At a glance
- Eligible purchases are refundable within 14 days of the original payment date.
- Refund requests submitted after 14 days are not eligible for a refund.
- To request a refund, contact [email protected] with your account email and transaction details.
1. Refund Window
We offer a 14-day refund window from the date of your initial payment. Requests must be received within this period to be considered.
2. Eligibility
Refunds are available for first-time purchases made directly through PWAHero.
We may decline a refund request in cases of fraud, abuse, chargeback misuse, or if the request is outside the 14-day window.
3. How to Request
Send your refund request to [email protected].
Please include your account email, payment date, and transaction reference.
4. Processing
If approved, refunds are issued to the original payment method. Processing time depends on your payment provider and bank and can take several business days.
5. Policy Updates
We may update this Refund Policy from time to time. Any updates will be posted on this page with a revised effective date.